Privacy Policy

Last Updated: March 17, 2024

This Privacy Policy describes how Splendid Joy, operated by Suizhou Huayibo Network Technology Co., Ltd., collects, uses, maintains, and discloses information collected from users of our website and services. This policy applies to all products and services offered by our company.

1. Information We Collect

We may collect personal identification information from users in various ways, including when users visit our website, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available. Users may be asked for their name, email address, mailing address, phone number, company information, and other relevant details. We collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities or accessing specific services.

We also collect non-personal identification information about users whenever they interact with our website. This may include the browser name, type of computer, technical information about the means of connection to our site such as the operating system, Internet service providers utilized, IP addresses, device identifiers, and other similar information. This data helps us understand how users access and use our services, allowing us to improve functionality and user experience.

2. How We Use Collected Information

Splendid Joy collects and uses user personal information for the following purposes: to improve customer service by helping us respond more effectively to customer service requests and support needs; to personalize user experience by understanding how our users as a group use the services and resources provided on our site; to improve our website based on the information and feedback we receive from users; to process transactions efficiently and accurately; to send periodic emails regarding orders, products, services, or other information we think may be of interest; to administer content, promotions, surveys, or other site features; and to comply with legal obligations and protect our rights and interests.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Our security protocols include encryption of sensitive data during transmission using secure socket layer technology, regular security audits, access controls limiting who can view personal information, and secure servers protected by firewalls and other industry-standard security measures. We continuously monitor and update our security practices to ensure the highest level of protection for user data.

4. Sharing Your Personal Information

We do not sell, trade, or rent user personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission or the sharing is required by law or necessary to protect our rights.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. A cookie is a small file placed on your computer hard drive for record-keeping purposes. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your hard drive for an extended period. Cookies help us understand and save user preferences for future visits, keep track of advertisements, compile aggregate data about site traffic and interaction, and offer better site experiences and tools in the future. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, doing so may affect the functionality of some parts of the website and limit access to certain features.

6. Third-Party Websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website own terms and policies. These third-party sites may have their own privacy policies and customer service policies. We encourage users to review the privacy statements of these third-party websites to understand how they collect, use, and protect personal information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws. The retention period may vary depending on the type of information and the purpose for which it was collected. For example, we may retain transaction records for accounting and legal compliance purposes for a period of seven years, while marketing preferences may be retained until you withdraw your consent.

8. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your personal data. You may also have the right to object to or restrict certain processing of your information, request data portability, and withdraw consent where we rely on your consent to process your personal information. To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing your request, and certain requests may be subject to legal limitations or requirements.

9. Children Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child, please contact us immediately so we can take appropriate action. Parents and guardians are encouraged to monitor their children online activities and help enforce this policy by instructing their children never to provide personal information through our website without permission.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal information, to China and process it there. By submitting your personal information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

Splendid Joy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page and send you an email notification if you have provided us with your email address. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

12. Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Splendid Joy
Suizhou Huayibo Network Technology Co., Ltd.
No. 358 Xiangguang Street, Fuhe Town, Zengdu District
Suizhou City - 441300
China
Email: contact@splendidjoy.lol
Phone: 16661212302
Website: http://www.splendidjoy.lol

We are committed to resolving any concerns you may have about our privacy practices and will work diligently to address your inquiries in a timely and professional manner.